Art.1 General Conditions

These Terms and Conditions govern the contractual relationship between All & About and you. They govern our offering of products and services, your ordering, the delivery, the provided guaranty and all services that are related thereto.

Information about us and our contact address can be found here. By registering on our website, and by placing an order from your virtual shopping basket, you will be asked to confirm in the checkbox that you accept these terms and conditions, and thus you will be deemed to have accepted these terms and conditions if you place your order.

The use of our website is furthermore governed by our Website Use Terms. Furthermore, our Privacy Policy will apply. The headings of these terms and conditions are for your convenience only and do not limit or otherwise affect these terms. 

Art.2 Offering

The products or services, and their displayed price, are not considered as binding offers from our side. Your order is an offer to buy from us, and only our confirmation of the order by e-mail will constitute a binding contract. All the products that are advertised or included on our Store are available while our stock or the stock of our suppliers lasts. Not all the displayed products are in stock. We cannot guarantee that each product is available for purchase at time of your order. Only our confirmation notice, based upon your order, will indicate the availability and the timing range for delivery. If for any reason beyond our reasonable control, we are unable to supply a certain product, we cannot not be held liable and we will ensure that you will not be charged for that product. In case of unavailable product, we may offer a substitute product. You will be informed in advance in that case, and the product will only be supplied if you agree.  If a product is not available, it will be shown the note “out of stock” on top of product itself. We try to display the images of our products as accurately as possible, however we cannot guarantee that certain images would give an unclear or distorted image of the shape or color of the products. The depictions and descriptions of our products and services are only valid for a limited period of time. If you decide later to purchase a product or service, you should re-examine the description. In case we have erroneously displayed the incorrect price of a product, we will not have an obligation to deliver it to you at the indicated price, provided that we notify this in our order confirmation, or at the latest before the dispatch of the product. Our order confirmation will not be regarded as binding if the price was clearly erroneous. You will then have an opportunity to buy the product at the correctly proposed price. If you would refuse to buy the product at the corrected price, we will return the amount related to the product object of unclear(wrong) price.

Art.3 Ordering Procedure

You can register or visit as a guest to be able to order products or services. The ordering process follows different steps through the pages of the virtual shopping basket. At every step, you will be able to return to the former step of the process in order to correct any errors or to modify your requirements. Before your final order at checkout, it will be shown a summary up of the product or service purchased by you, and the complete purchase price. Your order and our confirmation will be stored in our database and these files will serve as a proof of the transaction. Your order is an offer to purchase a product or service from us. We will send you an order confirmation by e-mail, including the goods or services purchased, the all-inclusive price and as the case may be any restrictions or reserves. Only our confirmation will constitute a binding purchase contract. Order can be cancelled from you only by return message from our customer service; send SMS or WhatsApp message to 33826995 to request cancellation. After your order is checked-out, you cannot amend your order.

You are responsible for the submission of correct information in your order, such as your billing information, the delivery address, and other useful information in relation to the delivery. We reserve the right to refuse the sale of products or services to any person, or any area out of Doha City, for any reason at any time. This can be decided on a case by case basis. Furthermore, we reserve the right to limit the volume of products or services that we offer for one purchaser, one household or for one order, and such decision may be based on orders by the same account, the same credit card or the same billing or shipping address. We reserve the right to prohibit or limit sales to dealers or resellers. We reserve the right to discontinue any product or service at any time. In case you have paid for a product that we are unable to supply or that we decline to supply because of any of the above-mentioned reasons, we will fully refund the prepaid price immediately. You are able to download our terms and conditions in pdf format. The different versions over time are stored here and can be downloaded with an indication of their validity period. You agree that the digital logs that we keep with digital files evidencing your and our transactions and messages, will constitute proof of your and our transactions.

Art.4 Customer Requirements

Notwithstanding any other requirements stated in our terms and conditions, you must fulfil the general requirements of this clause. By agreeing to these Term of Service, you must be over eighteen years of age in order to be able to register and to purchase products or services. If we discover that you are not above eighteen years of age, we have the right to cancel any order made by you and to delete your record as a registered person. You warrant that the details provided by you at the time of your registration or any other time, are correct and complete. You may not purchase and/or use our products for any illegal purpose or in any illegal manner.

Art.5 Security

If you allow certain other persons, such as family members, to access our website through your internet connection using your login identification and password, you must ensure that such persons are aware of the terms and conditions, and that they comply with these terms and conditions. We will not be liable for any losses arising out of any unauthorized access to, or use of our services or purchases through your account.