HIA Ranked Third Best Airport in the World

Climbing up from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World’s Best Airports’ rankings since the start of its operations in 2014.

Engineer Badr Mohammed Al Meer, chief operating officer at Hamad International Airport, said: “Every year that we move up the ranks, is particularly rewarding as this honour comes directly from our passengers who have shared their experiences. Despite all the challenges that the aviation sector faces today, we are committed to our primary role of helping travellers reach their home countries safely”.

Edward Plaisted, CEO of Skytrax, said: “Hamad International Airport continues to achieve a top position as leading, global hub airport and the staff and management should be delighted by this recognition from customers.

The airport had success in numerous other worldwide product and service categories such as : transit airport (3rd), immigration processing (10th), baggage delivery (10th), terminal cleanliness (5th), and leisure amenities (7th). Doha Hamad was also the best overall airport serving 30 to 40-million passengers.

In addition, HIA has been voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row. HIA also continues to retain its five-star airport classification since 2017. These achievements are a result of the hard work and determination demonstrated by the airport staff, to make HIA the ‘world’s fastest growing airport’. HIA’s rankings are also a result of its operational excellence.

HIA recently announced a 4.7 per cent increase in cargo operations in the first quarter of this year, primarily attributed to Qatar Airways’ and HIA’s continued efforts to provide freighter services in response to the increased demand for essential goods and medical supplies, locally and internationally. This includes the transportation of urgent medical relief aid and humanitarian assistance, which is pivotal to the global fight against the Covid-19 pandemic.