Huawei users are being offered extended warranty on a range of products as a precautionary, according to a statement issued in Doha yesterday.

The offer includes Huawei’s wide range of products such as smartphones, notebooks, tablets, smart wearables and other terminal products for which the warranty expires between March 20 and May 31, 2020.

If a customer’s product meets the required conditions, the warranty period will be automatically extended to May 31, it was explained.Customers who are practising social distancing and staying at home can now take advantage of Huawei’s free courier services and have their device collected and returned by courier once it is repaired and sanitised.

Users are also being advised by Huawei to use the pre-installed Support App to troubleshoot the issue with smart diagnosis or connect with the online customer service and get remote service.


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